Policies

Shipping Information

*Shipping is based on your location and the rate varies

*Normal Shipping  and processing are  about 7 business days

*During this pandemic please allow  extra time to receive your order*

For shipping inquiries email serenitytrinityfashion@gmail.com

Privacy & Security

Whether you are placing an order by phone or the internet, security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet or by phone, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security. We will only use your data to up your experience. We’ll protect your data like it’s our own. We’ll always talk your language and have your back, what concerns the customer is our main concern. No Spam! You decide what and how you hear from us. We are 100% committed to protecting the privacy and security of our customers and site visitors.

 

Our Promise

We treat our customers with the honesty and respect they deserve. We want clients to feel the same pride when wearing the jewelry/pieces from our store that we do in making them.  When you order from us, whether it's your first or tenth time, you become part of our family. During your search for the perfect jewelry or accessories, we help you through the process.  

Return Policy

 You may return most new, unopened items within 5 days of delivery for a full refund or store credit. We will cover the cost of the return shipping costs if the return is a result of our error or a defective item.